Job Description:

This position is scheduled to begin in August 2026.

 

Position Summary:

The Custodial/Janitorial Lead Worker plays a critical role in the daily operations of the custodial services contract at Mountain Home AFB. This position is responsible for performing janitorial duties at the highest standard while actively leading, directing, and supporting the custodial team on assigned shifts. The Lead Worker serves as the on-site point of accountability in the absence of the Project Manager or when shift coverage requires independent decision-making, and must be prepared to assume supervisory responsibilities at any time.

The Lead Worker must present a clean, neat, and professional appearance at all times, maintain a valid U.S. driver’s license, and may be responsible for transporting teammates, supplies, and equipment between buildings. Must be able to work independently or within a team, and must be highly dependable. All employees shall accomplish janitorial services as required in the Performance Work Statement (PWS).

 

Essential Duties and Responsibilities:

 

• This role requires an on-call approach 24 hours a day, 7 days a week, with a strict requirement to respond on-site within 2 hours of an emergency call outside of normal operational hours.
• Serve as the on-site lead during assigned shift, acting as the point of accountability for team performance, conduct, and task completion.
• Assume supervisory responsibilities when the Project Manager is unavailable or shift coverage requires independent oversight.
• Maintain team assignments and work schedules; redistribute tasks as needed to ensure all contractual obligations are met,
• Provide training to new and existing custodial staff on janitorial best practices, safety procedures, and contract-specific standards.
• Complete quality control checklists accurately and on schedule; escalate deficiencies to the Project Manager promptly.
• Maintain cleaning supply inventory and ensure proper use, care, and storage of all cleaning materials, equipment, and tools.
• Handle minor equipment maintenance and promptly report major repairs to the Project Manager.
• Able to perform all janitorial duties outlined in the PWS to the same standard expected of the custodial team, including restroom cleaning, floor care, trash removal, dusting, sanitizing surfaces, and high dusting up to 10 feet.
• Complete daily tasks on work schedules and ensure the team completes all assigned work within the shift window.
• Communicates effectively with leadership regarding shift operations, team issues, quality concerns, and supply needs.

 

Declaration:

This job description is not designed to be a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties and responsibilities may be subject to change at any time with or without notice.

 

Work Environment:

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

 

Tommy Nobis Center is an Equal Opportunity Employer; Drugs Don’t Work worksite; and a participant in e-Verify.

Experience and Skills:

Experience Desirable:

• 2-3 years of janitorial or custodial experience preferred.
• Prior experience in a lead, team lead, or working supervisor role strongly preferred.
• Experience in a government facility or federal contract environment a plus.

 

Qualifications:

• Mission driven, guided by core values and a pleasure to work with.
• Must maintain a valid U.S. driver’s license and clean MVR to operate Tommy Nobis Center (TNC) vehicles.
• Required to pass TNC drug screen and background check as well as a government background screening.
• Must be able to satisfy all security requirements for base access at Mountain Home AFB.

• Complete required annual training on child abuse prevention, identification, and reporting.

• Must be legally authorized to work in the United States.
• Flexible scheduling may be required; this position includes AM and PM shift assignments.
• Ability to read, write, and communicate effectively in English.

 

 

Immunizations:

All employees assigned to the Child Development Center (CDC) and/or Youth Activity Center must be free of communicable diseases, including tuberculosis, prior to entering either facility. A negative TB test report from the Health Department or a primary care physician and a current immunization record are required annually.

Per AFI 48-110_IP, all contract employees must have the following immunizations prior to beginning work:

 

Required Immunization

Required Immunization

Mumps

Measles

Rubella

Tetanus

Diphtheria

Polio

Hepatitis B

Varicella

Tuberculosis Skin Test

Influenza (Annual)

 

Core Competencies:

 

Reliability

Consistently follows through on commitments, maintains attendance, and can be counted on to perform at a high level without direct supervision.

Teamwork

Builds cooperation among teammates and contributes to a cohesive, mission-driven team environment.

Shift Leadership

Effectively directs the work of the custodial team during assigned shifts; maintains accountability for team performance and task completion.

Staff Development

Trains and mentors team members in janitorial best practices, safety, and contract standards.

Quality & Attention to Detail

Consistently delivers clean, thorough work that meets or exceeds contract standards; identifies and corrects deficiencies proactively.

Safety Focus

Adheres to all workplace safety regulations, emergency procedures, and OSHA standards; models safe practices for the team.

Communication

Communicates clearly and professionally with teammates, the Project Manager, and others as required; provides accurate shift updates and escalates issues promptly.

 

 

Special Skills/Abilities:

 

Interpersonal:

Ability to work cooperatively with teammates, supervisors, and base personnel. Comfortable directing the work of others in a professional, respectful manner.

Written Communications:

Ability to use basic writing skills to complete quality control checklists and maintain inventory logs accurately.

Oral Communications:

Ability to clearly understand and speak English. Able to give and receive instructions effectively.

Equipment:

Ability to operate vacuum cleaners, floor care equipment, and other janitorial equipment as required by the contract.

 

 

Other Qualifications or Requirements:

 

Mental Effort:

Ability to lead a team, make sound decisions during the shift, and coordinate multiple tasks and assignments simultaneously without direct supervision.

Physical Requirements:

Ability to lift up to 50 pounds and withstand strenuous physical activity. Must be able to walk and stand for extended periods of time. Ability to stoop, bend, kneel, and reach overhead as required by cleaning tasks.

Visual Effort:

Work is performed in a variety of settings including offices, restrooms, hallways, and common areas. Requires an average amount of visual attention to ensure cleaning quality and safety standards are met.

Safety:

TNC will provide a safe work environment in accordance with the TNC Emergency Plan, compliance agencies, and all applicable safety policies and guidelines.

Security:

Must comply with all security regulations of Mountain Home AFB. Must obtain and visibly display a valid photo ID/access badge at all times while on the installation.